Deleting or Deactivating Your Account

If you'd like to delete your OnlyMass account, here's what to know.

Before You Delete

• Active subscriptions will be cancelled. You will not be charged again.
• Purchased workout plans and meal plans will no longer be accessible.
• If you're a creator, any active subscriber relationships and payouts in progress will be affected.
• Your posts, content, and profile will be permanently removed.
• This action cannot be undone.

How to Request Account Deletion

1. 1Send an email to support@onlymass.net from the email address associated with your account.
2. 2Include the subject line: "Account Deletion Request".
3. 3Include your full name and the email used to sign in.
4. 4Our team will confirm your identity and process the deletion within 7 business days.

What Happens After Deletion

• Your profile, posts, and content are permanently deleted.
• Your subscription and purchase history is removed.
• If you had a creator account, your Stripe Connect account remains on Stripe's side — contact Stripe directly to close it.
• You can create a new OnlyMass account in the future, but your previous data will not be recoverable.

Still Need Help?

Email support@onlymass.net with any questions before deleting your account.