Safety & Reporting

Impersonation or Fraud

If someone is impersonating you or another person on OnlyMass, or if you suspect fraudulent activity, report it immediately.

Signs of Impersonation

  • An account using your name, photos, or likeness without permission.
  • An account pretending to be a well-known fitness creator.
  • An account copying another creator's content and claiming it as their own.

Signs of Fraud

  • Accounts selling fake workout or meal plans.
  • Phishing attempts asking for your login credentials.
  • Accounts promising results they cannot deliver.
  • Requests for payment outside the OnlyMass platform.

How to Report

  1. 1Send an email to support@onlymass.net.
  2. 2Use the subject line: "Impersonation Report" or "Fraud Report".
  3. 3Include the URL of the suspicious account or content.
  4. 4Include screenshots and any evidence.
  5. 5If you're reporting impersonation of yourself, include proof of your identity (links to your real social media profiles, etc.).

What Happens Next

  • We investigate reports within 48 hours.
  • Confirmed impersonation accounts are permanently removed.
  • Fraudulent accounts are banned and reported where appropriate.

Still Need Help?

Contact support@onlymass.net. For impersonation of a public figure, include "URGENT" in the subject.

support@onlymass.net

Include your account email and a description of your issue.